Marketing Matters Jul/Aug 2018 ISSUE 63

WORTHLESS The Competition and Markets Authority (CMA) is investigating claims that some advertisers are using participants in reality TV shows to plug products or …

GATWICK PARKING PROBLEMS A company director who ran a “meet and greet” service at Gatwick and then parked customer’s cars in muddy fields and public car …

RECORD FINE FOR GOOGLE A fine of £3.8 billion has been handed down to Google by the European Commission for breaches of competition law. The Commission says …

A KICKING FOR HERMES Staff at delivery company Hermes were filmed in January punching customer parcels and throwing and kicking them around the depot in …

TURKEY BEFORE CHRISTMAS? The fall in value of the Turkish lira has made a cheap break in the country a real possibility for those hunting a bargain. Despite …

BRING A BOTTLE One piece of railway marketing not thought through is from the clever people who have ordered the smart, new £1billion Bombardier Class 345 …

STUPID MARKETING Learn from their mistakes.
o Wiscombe Cider’s Suicider brand has been banned from sale at a festival following …
o The Bristol Dry Gin distillery was criticised for calling a new vodka Novichok.
o Airline Tui handed out badges to boys saying “Future Tui Captain” and badges to …

Event Organisers Update August 2018 ISSUE 165

ONE WAS THERE, ACCIDENTALLY We’d decided to take a day trip by coach to Brighton, attracted by the £12 return fare for seniors and the convenient pick-up in … 

EJECTION FOR GRAPHIC TRUTH An anti-abortion group, Life, was kicked out of the Lambeth Country Show last month after a few of the 150,000 visitors complained …

ECOLI DEATH IN UNKNOWN CORFU HOTEL A fit and healthy mother died last August after eating “bloody” chicken infected with E.coli in a hotel buffet restaurant … 

TOP LOSSES The Shangri-La Hotel, which occupies floors 34-52 of the Shard has lost more than £60 million since it opened four years ago. The five-star hotel offers …

OLYMPIA MAKEOVER Olympia Exhibition and Conference Centre is to get a £1 billion refurbishment under plans drawn up by its new owners, Yoo Capital. (Evening …

VINHO VERDE To a tasting of Vinho Verde wines from quintas (farms) in North-West Portugal and available in the UK. The wines are increasingly popular in the UK as …

DE NIRO HOTEL SCRAPPED Plans by actor Robert De Niro and BD Hotels for a hotel in Covent Garden have been scrapped. The Wellington Hotel was to have 83 … 

NO NEPOTISM HERE, RIGHT BRUV? The former CEO of Excel exhibition and conference centre, David Pegler is to be sued for more than £2million by his former …

THE BUTTERFLY TREE If a bittersweet film about beauty, and the loss of it floats your boat then you’ll love The Butterfly Tree. This ravishingly-shot and quirky Australian …

Charity Matters Jun/Jul 2018 ISSUE 79

HEARTLESS FRAUD Charitable donations and public money has been sponged up by fraudsters claiming to have been involved in the Greenfell Tower tragedy, to get …

NO ONE TO TURN TO A report for Save The Children into the abuse of children by charity aid workers, No One To Turn To, contains horrific accounts of instances …

NICE WORK Fundraising companies are doing rather well out of charities that employ them and their teams of “chuggers” (charity muggers). A report last month in the …

DEATH OF RSPCA SAVIOUR An RSPCA inspector died trying to save 40 gannets that had been trapped on a rock at Porthchapel Beach, Cornwall during Storm Imogen in …

BIAS COULD LOSE CHARITY STATUS The Legatum Institute, a charity think tank, has been warned by the Charity Commission that it could lose its charitable status if …

KNOW YOUR KNOTWEED Conservation charity Plantlife has issued some information about Japanese knotweed following research which showed that less than 20% of …

NO SKINNY-DIPPING The National Trust has issued warnings based on Health and Safety to members of the public seen swimming naked in its lakes at Woodchester …

Marketing Matters May/Jun 2018 ISSUE 62

ITALY LEADS THE WAY Italy has become the first European country to ban all advertising for gambling. TV, radio and internet promotions will be halted from …

BAD PR FOR BA British Airways has apologised for cancelling the flights of 2,000 passengers after it discovered that the cheap fares offered were a mistake made by …

TRUST GEORGE OSBOURNE AND EVENING STANDARD? Concerns over the editorial credibility of the London Evening Standard and its editor George Osbourne …

SELF- SERVICE SCAMMERS More shoppers are stealing from supermarkets by putting loose avocados and other expensive fruit and veg through self-service tills …

CENTER PARCS UK RIP-OFFS The price of a 7-day stay at a Center Parc holiday park in the UK can be double that charged in some European destinations, and …

W H SMITH STATIONARY Retailers W H Smith have won yet another least-liked position in the annual Which? survey of customer satisfaction, the eighth year it …

COURT BONUSSING A whistle-blower at Capita, the firm paid £59million a year by the BBC to collect TV licence fees, has told the Daily Mail that large bonuses were paid …

DOWN AT WETHERSPOONS This month sees the selling of more British drinks and less from the other countries in the EU at Weatherspoon’s. The 880 pub chain will …

Event Organisers Update June 2018 ISSUE 164

A SERIOUS MESS There’s a joke going the rounds that the reason our railways have named their latest debacle “Railplan 20/20” is because 2020 is the year by which …

BREWERY CATERER SUED Two diners who suffered campylobacter poisoning after eating chicken liver parfait at The Brewery are suing the venue’s caterers at the time …

BA PILOT JAILED The BA pilot who was hauled out of his cockpit by police and found to be four times over the limit of alcohol for flying has been jailed for nine months …

HOTEL FIRES A major fire, origin unknown, damaged the five-star 12-storey Mandarin Oriental Hotel, Knightsbridge, London earlier this month with 120 firefighters and 20 …

TOP FOR MEETINGS Figures for 2017 released by the International Congress and Convention Association (ICCA) indicate that the USA has hosted the most events …

CHASE 25 The Charities and Association event, Chase 25, takes place on Thursday July 5 at The Brewery, Chiswell Street, London on Thursday July 5. Registration is …

CONFEX FUTURE FOCUS This takes place on July 4-5 at the Victoria Warehouse, Manchester. The seminar programme promises that visitors attending can meet …

THE PRIME OF MISS JEAN BRODIE Those who loved the 1969 film starring Maggie Smith in the Brodie title role, Celia Johnson as her sceptical headmistress, Robert …

KING OF HEARTS In 1966 this genial French anti-war comedy-drama starring a younger-looking 32 year old Alan Bates and featuring the beautiful 24 year-old …

Charity Matters Apr/May 2018 ISSUE 78

DAZED AND CONFUSED Some small charities in the sector admit that they are unsure whether or not they are compliant with the new GDPR standards (General Data …

RNIB INVESTIGATED Investigations are taking place at the Royal National Institute for Blind People’s (RNIB) Pears Centre for Specialist Learning near Coventry following a …

CHARITIES TOO? The Information Commissioner’s Office (ICO) is set to get new powers to hold directors of nuisance call companies personally liable for payment of …

BLIND STUPIDITY? Two in three of the UK’s health trusts are ignoring new orders to offer cataract surgery to all those sufferers whose doctors believe they would benefit…

FILLING THEIR BOOTS FROM CHARITY A charitable scheme to supply cars for disabled people in exchange for their state disability allowance has been slammed …

KILL A BADGER FOR £50 A new government scheme has been launched to kill badgers, a protected species, in areas of bovine tuberculosis (bTB) outbreaks, even …

CHARITY OFFICER JAILED A jail sentence of one year has been given to a charity finance officer who stole more than £53,000. Gemma Mason, 36, bought more than …

DO AS WE SAY, NOT DO The Church of England has been accused of hypocrisy for attacking greedy City bonus cultures after it has emerged that their charity …

Event Organisers Update May 2018 ISSUE 163

TRUST YOUR PILOT Well? Of course you do – they transport millions of people every year from A to B in perfect safety, don’t they? Of course there are times it goes …

FLOORED AT GROSVENOR HOUSE The Royal Caledonian Ball, an exclusive £265 a ticket Scottish dancing event attracting 700 guests fell apart earlier this month as the …

BOAT SHOW SUNK The London Boat Show, due to be held at Excel, 9-13 January 2019 has been cancelled. Organisers British Marine say that there was little support …

MONET COLLECTION For lovers of art, especially that by a Claude Monet, 1840-1926, the National Gallery has an exhibition featuring more than 70 of the artist’s works…

MILLENNIALS An interesting discussion on managing and marketing to millennials was organised recently by speaker agency Performing Artistes. Held at the Institute of …

KRAKOW A highlight of our recent fam trip to five-star Marriott in Poland was the night and day spent in Krakow, a real jewel of a city in one of the most visited areas in the …

VODKA HEAVEN For those who like vodka a trip to Poland offers an opportunity to try some of the hundreds of types on offer and our recent fam trip to Warsaw and …

THE OLD DARK HOUSE Horror films used to frighten audiences to death, until comic send ups appeared at the cinema encouraging the frightened to not take it all too …

Marketing Matters Mar/Apr 2018 ISSUE 61

ALCOHOL MAYDAY Some alcoholic drinks are set to cost more from May 1 in Scotland as the country becomes the first in the World to set a minimum price for …

FOOT IN MOUTH AT FACEBOOK A senior executive at Facebook has added to the social media firm’s current serious woes by claiming, in a memo in 2016 that was …

TIME GENTLEMEN PLEASE Sexy images of nearly dressed cartoon ladies and saucy names used to market craft beers look to be on the way out. Such racy delights …

ADS IN THE DOCK Toothpaste claimed to whiten teeth, shampoo claimed to help reduce hair loss, long distance bus tickets for £1 and mineral water claimed to …

BOILER ROOM BOYS JAILED Two crooks who used hard sell “boiler room” techniques to defraud investors into paying large sums of money for worthless or …

HELP CRUSH THE CAR HIRE CONS The Competition and Markets Authority (CMA) is investigating car rental firms that advertise low prices on the internet and then stiff …

BIG HIKE Cex, purveyors of second-hand computer and office equipment and CD/DVDs may need to rethink their latest marketing. Till earlier this year those …

NOW LISTEN KIDS Children eating more healthily could be a vain hope, given the number of ads for junk food they see. This amounts to up to 1,000 every year…

Event Organisers Update April 2018 ISSUE 162

A MODERN CURSE? Is social media, which we have all been told we should be enthusiastically embracing, on the way out? Certainly the continued posting of racial …

THE SMELL WORSENS Another Liverpool couple have been caught out trying to defraud a travel company with false claims of holiday food poisoning, and this time …

MORE VENETIAN RIP-OFFS Another case of visitors to Venice being grossly overcharged for food in restaurants around St Marks Square has emerged …

THEFTS FROM EVENTS BUSINESS An event supplier specialised in providing cocktail and bartending expertise was robbed late last month. Two thieves broke into …

BIG CRUISERS FOR LIVERPOOL Liverpool will be able to handle the huge floating blocks of flats that these days pass for modern super liners with a new £50 million …

NIGHT NIGHT A sleeper mini-coach that can carry 12 passengers lying down has been launched for those travelling 300 miles or more. The berths on the coach come …

NEW MARRIOTT AT NEC Building of the new Marriott International Moxy Hotel will start at the National Exhibition Centre (NEC) in June this year and should be open …

FIVE-STAR WARSAW Joining a familiarisation trip to Poland as a guest of Marriott Hotels the writer enjoyed five-star accommodation at hotels in Warsaw, and Krakow …

HILTON AT HEATHROW There can’t be many airport hotels with a large and attractive outside area for al fresco barbecues and other eating in the warm months but the … 

BEER TASTING A recent cruise around Scotland and the Orkneys, the Shetlands and the Danish Faroe Islands gave the writer the chance to run a beer tasting of twelve … 

MARTY Only two films have ever won the double of the Palme d’Or at Cannes and the Academy Award for Best Picture, and one was director Billy Wilder’s 1945 The Lost …

Charity Matters Feb/Mar 2018 ISSUE 77

DAMAGE The charity sector has suffered considerable and probably permanent damage due to the recent slew of sleaze allegations aimed at a few large …

WILL THEY/WONT THEY? In the wake of the collapse of the President’s Club after a stag event at which female hostesses were groped and propositioned and sex …

PROBE AT ROYAL ALBERT HALL The management of the Royal Albert Hall is to face an overdue and judge-led inquiry later this year into why the charity allows its …

BETTING FRENZY ENDANGERING CHILDREN The number of advertisements for betting firms during sports matches, and the number of sports pundits extolling … 

BETTING FUNDED BY FRAUD The chief executive of an animal shelter who plundered donations of £640,000 in nine years to fund his online gambling habit …

IS THAT FAUX FUR OR FOX FUR YOU ARE WEARING? Tests carried out by the Humane Society UK have revealed that real animal for is being misleadingly passed …

THERESA GETS IT RIGHT, FOR MOST The League Against Cruel Sports has welcomed the U-turn by Theresa May over her promise of an MP’s vote on …