TO ALL READERS

For economic reasons this will be the last edition of our free newsletter Marketing Matters.

We would like to thank all who gave us feedback, to praise or condemn, and hope that many have enjoyed reading it as much as we have enjoyed producing it.

All best wishes

Mark Ely – Publisher
Peter Cotterell – Editor

Marketing Matters May/Jun 2019 ISSUE 67

BIG FIRMS DESTROYING TRUST FOR ALL Large online companies, banks, insurance companies and energy firms have been warned by the Competition and …

NOTHING BUT THE TRUTH? Reality TV is “a combination of reality and produced elements” say ITV after criticism of the veracity of its Love Island reality show …

EMBARRASSING FOR MPs The fact, exposed by the Daily Telegraph, that 377 MPs have had their credit cards suspended for breaking expenses rules was the subject …

HOTPOINT GAGGING The imposition of gagging orders by the Hotpoint Group has been revealed. These are legal orders made to stop those it pays compensation to …

AIRPORTS GRAB THE MONEY Stansted and Manchester Airports have been criticised for their greedy treatment of motorists who take too long to park to drop … 

QUESTION THE REVIEWS Consumer group Which? have warned that some of the products they have tested and given a “Dont buy” rating to have scored very highly …

WELL BRED AD BACK The makers of Hovis bread are bringing back their iconic 1973 TV ad, 46 years after it was first screened and after it won the recent Kantar poll for … 

WRONG QUAFF WITH THE SCOFF Diners may well be pouring into the Hawksmoor restaurant in Manchester, hoping to be accidentally given a rare and pricey bottle of …

BIG FIRMS DESTROYING TRUST FOR ALL

Large online companies, banks, insurance companies and energy firms have been warned by the Competition and Markets Authority that ripping off their customers is destroying the public’s faith in capitalism.

The CMA are calling for changes in regulations that would make it easier for them to take action against the unscrupulous, citing the manipulation of the banks, insurers and energy firms that offer very competitive deals to get customers to sign up and then squeezing them with far higher prices thereafter. This, many feel, creates an unhealthy and toxic culture where loyalty is punished, rather than rewarded, by companies abusing their dominance.