ROUX THE DAY

Diners looking to try the three Michelin starred food at Mayfair restaurant Le Gavroche in 2017 could well rue the day they go if it’s after the end of January.

This is when the 13% service charge levied by owner Michel Roux Jr (56) ceases to be discretionary and becomes compulsory, with Roux regarding it as revenue, rather than a payment to share between his staff, and pocketing the lot, in the same way that some cheap chain restaurants do. Continue reading

YORK STADIUM DELAYS

The £44million 8,000 seat York Stadium is set to suffer more delays in completion after IGS, its main contractor pulled out citing delays due to an official review and increasing cost pressures as reasons. (The Business Desk)

The City of York council say they are “fully committed” to the stadium which, when built, will include a 13-screen cinema and provide a home for York City FC and the York City Knoghts rugby club.

CAN’T PLEASE EM ALL

Registration company Eventbrite have published a list of ten things that event managers can never get right for all their delegates.

These are the level of the content, the amount of activity, the amount (or not) of communication, the location, the price, the catering, the starting/finishing times, the number of delegates, the volume of the AV and the temperature in the room. Continue reading

LETTING THE SECTOR DOWN

The warning of the Information Commissioner’s Office (ICO) that charities risked becoming a dirty word has gained substance after the ICO found that the RSPCA and the British Heart Foundation were paying investigators to snoop on donors to discover the extent of their wealth and assess how much might come to the charities in the donor’s wills. The two charities were also found to be sharing donor’s data with other organisations, putting them at risk of fraud. Continue reading

CARE HOMES PROBE

The Competition and Markets Authority (CMA) are now carrying out an investigation into care homes.

This follows complaints of unfair treatment of families with relatives in care by the homes, which includes sudden price increases, “top up payments”, “management fees” of up to £2,000 and extra charges of up to £10,000 for those paying their own fees rather than having them paid by a council.

Some families have been deterred from complaining to their care home after some elderly patients have been evicted in revenge, the reason CMA will now put a proper and fair complaints procedure in place.

IT’S A MIXED UP WORLD

The number of children calling NSPCC charity Childline about gender identity has tripled in the last three years, to 2796 in the year to March 2016.

Most were aged 12 – 15 but the charity also counselled 260 11-year-olds. Childline say that main issues discussed with “trans” children were the mental health problems of feeling “trapped in the wrong body”, and suicidal thoughts, caused by cruel abuse and homophobic bullying.