TRUST

Like lots of others we rushed to renew our passport early because of the possibility of a no-deal Brexit, which had more than nine months left on it Like lots of others we were impressed that HM Passport Office were pledging to add up to nine months that passports had to run to the expiry date. Indeed the helpful HM Passport Office information leaflet we got a few weeks ago from the Post Office, who processed our application, stated: “You can renew your passport whenever you want. You do not have to wait for it to run out. We will add any period your passport has left to run (up to nine months) to your new passport”.

Sadly this isn’t the truth. Apparently last September HM Passport Office quietly “altered their policy” and no longer add back up to nine months of validity. This is now made clear on their web site as their information leaflets distributed by the Post Office tell a very different story.

The concept of reduction in trust comes to mind…

Leave a Reply