Phone giant Vodaphone has been fined a giant £4.6 million after it failed to credit 10,000 customers who had paid for top-ups, and then handled their complaints badly. The fine is the largest ever imposed on a telecoms company.

And equally large phone firm Samsung has revealed that the withdrawal of its Galaxy Note7 phone due to a battery defect causing it to catch fire or explode is likely to cost it nearly £2 billion in lost profits. The South Korean company is also being sued for compensation by hundreds of its customers.