Airline Cathy Pacific has won plaudits for standing by an error it had made when publishing prices for first class travel in its New Years Day sale.
The first-class fare from Vietnam to New York, usually £12,700 was mistakenly shown as £536 for August, cutting more than £12,000 off the fare. Cathy Pacific acknowledged their mistake, blamed on human error, but congratulated those who had bought the tickets at the “very good surprise price” and hoped they would make 2019 special.
Other airlines may have tried to wriggle out…