BARCLAYS WORST

Barclays was the UK’s worst bank, going on the number of complaints, in the first six months of this year, say the Financial Services Authority (FSA)

The bank drew more than 250,000 complaints, more than 10% of which were still unresolved after two months. A former contender for worst bank, Santander, drew around 150,000 complaints and had around 2% still unresolved after two months.

Last month the Financial Ombudsman Service (FOS) revealed that complaints against banks and other financial organisations had doubled in the last 12 months.

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